Invoice Automation for a Medical Practice 
Problem: Admin staff spent 3+ hours daily collecting invoices from 5 different email inboxes, manually processing payments, and recording transactions. Even trusted contractor invoices were processed manually the same way as new ones, creating unnecessary delays and repetitive work.
Solution: Created centralized invoice processing system that automatically routes all invoices to one inbox, extracts invoice data, and processes payments. For trusted contractors, payments are fully automated - invoice received, payment processed, records updated automatically. All transactions logged in centralized system for easy tracking
Results:
  • 90% reduction in invoice processing time (from 3 hours to 20 minutes daily)
  • 100% of trusted contractor invoices now processed automatically
  • Zero missed payments or duplicate processing
  • Admin staff freed up for patient-facing tasks
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Tilda